Welcome to the "House of ITIL"

ITIL is a best practice framework for IT Service Management. Developed during the 1980's ITIL was not widely adopted until mid 1990's. The growing compexity of IT and the close relationship of IT services with the the rest of the enterprise are main reasons for organisations to adopt ITIL best practice.

ITIL is owned by the OGC, the Office of Government Commerce

Scope	Alignment of IT services with customer requirements
Objective	Increased transparency and cost optimisation of IT services
Deliverables	Streamlined service delivery and standardised infrastructure processes Transparent cost and performance mgt (clear contact and escalation points)

Experienced IT professionals can receive an internationally accredited ITIL certfication after passing the examination successfully. It is not possible to receive a certification as an organisation. Organisations seeking a quality accreditation in Service Management have to apply for an ISO20000 / BS15000 label.

BC Basel Consulting Group provides various trainings to prepare individuals for different levels of ITIL certifications. BC Basel Consulting Group is an accredited training partner of EXIN, the official examination provider for ITIL certification.